Bulk orders may be subject to a different delivery cost and may require a longer delivery time to be fulfilled. “Bulk order” means an order for any product that comprises quantities of beyond 48 units, unless otherwise stated in writing by Agoramart. Please contact us at help@Agoramart.com to place a bulk order.
Agoramart will endeavour to deliver the products to your delivery address within the delivery time frame selected by you, but does not and cannot guarantee that the delivery time frames will be met as there may be factors outside of our control which may result in early or delayed deliveries. You agree that Agoramart shall not be liable for any deliveries made outside the delivery time frame.
Please notify Agoramart immediately of any change to your delivery address, date or time of delivery, or contact number. Any changes in the delivery address or date or time of delivery after the submission of your order may incur an administrative charge of S$10.00.
Where you specifically instruct Agoramart to leave your delivery outside the door of the specified delivery address, such delivery shall be at your sole risk and you accept all liability and risk of loss, theft and damage. For all other deliveries, please arrange for someone to receive the delivery and sign off the delivery invoice or device.
If the delivery includes age-restricted items, which may not be delivered to a minor, please ensure a person of 18 years of age or older with appropriate identification is present to take delivery of the items. Agoramart reserves the right not to deliver any age-restricted product to anyone who is, or appears to be under, the age of 18 years old, and to charge the Customer an additional re-delivery fee of S$10.00.
If an order is cancelled, or if no one is at the delivery location to receive the order during the chosen delivery slot, Agoramart reserves the right to reschedule or cancel the delivery and charge you a re-delivery or cancellation fee of S$10.00.
If there is any damaged or incorrect product (s) (including delivery of additional product(s) not ordered by you), please contact us within 24 hours at help@Agoramart.com. Agoramart at its sole discretion, will offer a replacement or refund of the damaged or incorrect product(s), or arrange for the re-delivery, collection and/or return of the incorrect product(s).
Takes 4 - 7 working days
Normal mail: Free (No tracking number provided. Risk of lost mail on customer)
Registered mail: $2.25 (Tracking number provided)
Note- We will do our best to ensure all parcels are properly packed and offer proof of mail on request. We strongly recommend purchasing via registered mail as it is trackable and to your doorstep.
For delivery of big items,we will drop you an email to to arrange a time for your home delivery. A note will be stated on the description of bulky items, ' Own delivery will be arranged '.
For customers opting for self-collection, please wait for us to contact you before dropping by to collect your order.
Return and exchange
Measurements stated may vary by 1 - 3 cm as items are mass produced and there may be slight variations for each piece. Colours shown may deviate slightly on different screens as different devices have different colour resolutions. As such, colours may be portrayed with slight differences to the human eye (and under different lighting).
For defective/ wrong products received: Customers have to write an email with your Name, Order Number and a clear picture/s of the defective/wrong item. This should be done within7 working days from the day you have received the item.
Email will be vetted through. If item has defects or is wrong we will let you know and require you to mail the item back to us at: Agoramart 63@UBI, 63 Ubi Ave 1, #02-06, Singapore 408937
Once item is received, we will mail back the new item to you.
Postage fee for returned items will be refunded back to you.